![]() No ‘two tiny refunds of random amounts less than 1USD’ at all. Cos I mean, if that’s all she sees in the database, then that’s all she sees right? After thanking the Customer Service Officer, I went ahead and emailed the Order Verification people of revolveclothing saying that I’ve already called my credit card company and all they told me that my statement only reflected what I paid for, nothing else. I proceeded on to tell her that, if that’s all she sees in my credit card statement, then I will take it as it is. She told me that the only transaction she sees in the database is that I made that purchase from revolveclothing. I have made several online purchases using the credit card and I have never encountered this ‘protocol’.” I am as confused as you are, if not, more. The thing is, you are not the only one who is confused. Then I went ahead and said, “I understand. The poor girl at the other end of the line said this, “I’m sorry Miss Tiara, I’m confused as to what you want me to do.” I don’t blame her, really. I explained to them that I made an online purchase, and this was what they sent me- some refund thingy. When I got home, I called my credit card company. I didn’t do that till about two hours ago cos I was out the whole day. I called my Mum and she told me to call the credit card company. To my horror, he has never heard of such things before. So I went ahead to call Khairun to tell him about it (I mean since he has been living longer than I have, maybe this was what online shops did to check if you are the card holder or not before other hi-tech checking systems or something). PAUSE//Īt this point I was like, “WHAT THE FISHCAKE?”.Īnother part of me was like, “Guessing game is it? Like oh, find out the lucky numbers and your orders will get shipped woohoo!” //UNPAUSE// I then had to revert back to these Order Verification people and tell them the ‘two tiny refunds of random amounts less than 1USD’, and if I gave the correct amounts, they will ship my order immediately. We also place two tiny charge authorizations in the exact same amounts as the refunds.”Īs a verification measure, I was asked to call up my credit card company and ask them what the ‘two tiny refunds of random amounts less than 1USD’ were. “We place two tiny refunds to your card of random amounts less than $1 USD, but we do not tell you the amounts (We have already done this). And boy, am I regretting it.Įverything was fine, until the Order Verification people of revolveclothing emailed me saying. ![]() I made a quite a big purchase on a few days ago. I am writing this out of anger, disappointment and fear.
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